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AI with Charlie. The Most Reliable Assistant for Technical Maintenance
Charlie is the most sophisticated technical maintenance assistant, built on our own AI platform and designed specifically for construction, real estate, and installation professionals. With over 95% accuracy, Charlie helps teams overcome common technical challenges and focus on what they do best.
The Challenge: Technical Information Overload
Time-Consuming Searches
It takes an average of 13.5 minutes to answer a typical technical question, causing repeated workflow interruptions.
Skills Access Barriers
Difficulty in accessing the right expertise when needed leads to delayed problem resolution.
Administrative Burden
Excessive paperwork and documentation requirements drain productivity from core tasks.
Knowledge Isolation
Critical information becomes siloed or lost over time, creating organizational vulnerabilities.
Efficiency in Action
Charlie transforms your workflow, turning previous challenges into opportunities for unprecedented productivity.
Instant Answers
Quickly access accurate technical information, reducing search times from minutes to seconds.
Expert Guidance
Gain immediate access to specialized knowledge, empowering your team to resolve issues faster.
Streamlined Admin
Automate documentation and reporting, freeing up valuable time for hands-on maintenance.
Unified Knowledge
Centralize all critical data, ensuring no vital information is ever lost or siloed again.
Measurable Business Impact
80%
Troubleshooting Savings
Reduce time spent on technical problem-solving by up to 80% through instant access to relevant information.
95%
Information Accuracy
Achieve more than 95% accuracy in technical information retrieval and application guidance.
50%
Administrative Reduction
Cut administrative overhead by up to 50%, allowing your team to focus on their core technical responsibilities.
Build and secure knowledge within your company while dramatically improving operational efficiency and technical support capabilities.
Introducing Charlie, Your AI Maintenance Partner
Charlie is more than just generative AI, Charlie is domain specific and accurate! As part of Samporten, it is a complete solution with full control of content and accessibility.
With instant access to component information, operational procedures, and maintenance guidelines, Charlie achieves over 95% accuracy in technical assistance.
Charlie evolves alongside you and your users becoming smarter, faster, and more responsive, all under your secure, supervised control.
Domain-specific and developed specifically for construction, real estate, and installation professionals, Charlie understands your industry's unique challenges.
Basic features with Charlie
Intelligent Chat
Question, answer & conversation mode with optimized process flow. Receive summarized answers with punctuated instructions and source references.
Save & Share
Save conversations to libraries, share with colleagues, and download transcriptions for future reference.
Document Search
Powerful filtering of information sources helps you find exactly what you need when you need it.
Multilingual Support
Available in Swedish, English, and other languages to support diverse teams and international operations.
Your Personal Assistant in Action
Instant Access
Quickly find information and images about components, operation, and maintenance with concise answers and source references.
Save and Share
Save generated information and easily share it with colleagues to improve team collaboration.
Smart Insights
Gain full control of performance with automatic statistics and KPIs through smart integrations with existing systems.
Starting with a Pilot Program
We offer to implement a pilot in your live environment, building a solution that provides immediate value in production.
This approach gives you the opportunity to evaluate Charlie in real-world conditions on a limited scale before full deployment.
The pilot demonstrates Charlie's capabilities in your specific operational context, allowing for customization to your unique requirements.
On-boarding & Integration
Secure Access Management
Set up your organization with permissions to keep information secure and well-structured across teams and departments.
System Integration
Send and download data to your systems. Import and manage files from Microsoft and other libraries, or integrate Charlie directly into your existing applications.
Custom Dashboard
Configure metrics to your preferences and monitor Charlie's usage. Interactive graphs help optimize performance and identify improvement opportunities.
Cross-Platform Availability
Charlie is accessible on both desktop and mobile devices, ensuring users have the right information at the right time, wherever they are.